Bank Mortgage Scams Continue
Think that after a multimillion dollar lawsuit and settlement that the big banks would start playing by the rules and treating their customers right? If so, the bridge salesman convention would LOVE to have you drop by. Get ready for the next mortgage scam by the banks. Single Point of Contact Scam One of the things that the big mortgage banks were supposed to do to help their customers and stop mortgage foreclosure fraud was provide a single point of contact for borrowers to deal with on issues like mortgage modification, refinance or foreclosure avoidance. Before, borrowers were forced to call some 1-800 number where a faceless phone drone would do the standard dance. The borrower provided all of his or her information, and then the person on the phone would tell them what they needed to do. Unfortunately, customers found that they had to start over every time they called. One mortgage modification specialist would say that they needed certain documents, then another one would say that they needed additional, or different documents, until finally, one day, a foreclosure notice showed up in the mail because the borrower had “failed” to comply with the necessary procedures. By having a …