The main Capital One Rewards program is called No Hassle Rewards. This is to indicate that unlike other programs their credit card rewards program is easy. Is it? Yes, depending on who you compare it to of course.
Compared to airline rewards credit cards and the Capital One Rewards for travel, the NoHassle Miles program is easier. The best part about the program is the ability to actually book your travel using your rewards miles (points) by yourself online. If you login to the NoHassle Rewards site, one of the options is book my travel online. This is wonderful if you are booking only rewards tickets. It has some hang ups if not. For example, on my last trip, I cashed in enough miles to get my ticket, but I had to buy my wife’s ticket.
By calling an using a live human being, they were able to buy both tickets for me at the same time ensuring that we get to set together on the plane. With the online system, you need to buy your (or your spouse’s) ticket first, and then go back and buy the other ticket. This makes it harder to get seats together particularly if you happen to be booking one of the increasing number of flights that does not allow you to choose your own seat (see agent at gate for seat assignment). Airlines know that people who bought their tickets together want to sit together. If you buy your ticket on one transaction and your companion’s ticket on another transaction, even if they are just minutes apart, you can end up in seat 12A while they end up in seat 22E. So, keep that in mind when using the program.
With no further ado, here is the relevant Capital One No Hassle Rewards reward structure:
Travel
Instead of points per miles, the Capital One program works via points per dollar. This is great if you are hunting down a cheap fare (probably because you are paying out of pocket for companion tickets). Another card that uses miles instead of dollars might be more advantageous when you are flying short but expensive routes like New York to Washington, D.C.
| Cost of Ticket | Number of Points |
| < $150.00 | 15,000 |
| $150.01 to $350.00 | 35,000 |
| $350.01 to $600.00 | 60,000 |
| > $600.01 | Cost x 100 |
As you can see there is some analysis to be done here. If your ticket is barely in the next tier ($373.00 for example) you can be wasting a lot of points, so make sure and do your homework first.
Gift Cards
This program is TERRIBLE for gift cards. The going rate is 200 miles per dollar instead of the common 100 miles per dollar at better programs. So a $50 gift card will cost you 10,000 miles! Yikes. This is not the program for you if you like to use gift cards. They do have plenty of good cards available, it is just that the conversion rate is so bad.
Retailers of note available:
- Amazon
- Best Buy
- Home Depot
- Lowe’s
- Toys R Us / Babies R Us
- Pier 1
- Lands’ End
- Eddie Bauer
- Macy’s
- Barnes & Noble
- Bath & Body Works
- Gap
- Sears
- Linens & Things
- JCPenny
- Pottery Barn
- L.L. Bean
- Foot Locker
Cash / Statement Credit
The Capital One No Hassle Miles program does have the option to get cash either in the form of a check or a statement credit. Either way, the going rate is 200 miles per dollar, so a $100 check or statement credit will cost you 20,000 miles.
Summary
| Reward | Miles Per Dollar | Rating |
| Travel | 100 * | Good |
| Gift Cards | 200 | Poor |
| Cash / Statement Credit | 200 | Average |
* See tiers above for actual cost below $600.
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Tags: airline rewards, Capital One, capital one no hassle, Credit Cards, No Hassle Rewards, rewards, rewards program
35 Comments on Capital One No Hassle Rewards Catalog
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The Summer 2011 Catalog has very few giftcards. The ones that are listed are good(10,000 pts for $100 giftcard). I just can’t find a list online to see if anyothers are available. Has anyone found a list of other cards that might be available?
Is there a website to view redeamable items. Looking for TV’s and vacuums.
There is an online Capital One rewards catalog. You should be able to view it after logging into your account.
I have run into a significant problem with Capital One’s online booking system. I bought 4 tickets for a Jet Blue flight and the site did not warn me that I need to call back right away to get seat assignments. When I did call back they had spread me and my family with minor children all over the plane. The flight was completely booked and the only way to rectify it was to pay an extra 280 dollars for the extra legroom seats. Capital One refuses to reimburse me for this expense. I find this lack of information ridiculous and almost criminal. If they sell you 4 seats they should be four together, no matter what!
I’m not sure how Jet Blue works since I live in one of the “fly-over states”. However, I know that usually tickets purchased together are assigned seats together IF there is enough of a block a free seats to do so. Obviously, the more seats you purchase the harder that block can be to find. On a crowded flight it might be better to purchase two sets of two tickets so that at least you can pair up.
Thanks for the tip about Jet Blue seats. Maybe you saved someone else the trouble.
[...] 2/11/10 */ google_ad_slot = "7741821793"; google_ad_width = 336; google_ad_height = 280; The 2011 Captial One Rewards catalog is here! I’ve learned that not everyone gets a printed hard copy Capital One Rewards catalog [...]
THE CRITIQUE OF CAPITAL ONE’S GIFT CARD PROGRAM IS INACCURATE. IT STATES THAT A $50 GIFT CARD REQUIRES USE OF 10,000 MILES. THE 2010 GIFT CATALOG I JUST RECEIVED STATES THAT $50 GIFT CARDS ARE AVAILABLE FOR $5,000 MILES, NOT 10,000 AS STATED IN THE ABOVE CRITIQUE. THUS, ITS REDEMPTION RATE IS @100 PER DOLLAR, THE SAME AS THE BETTER CARDS TO WHICH IT’S COMPARED. IT IS NOT THE “TERRIBLE” PROGRAM IT’S MADE OUT TO BE.
Lorenzo,
The catalog you just received is the 2010 Capital One Rewards catalog for the end of the year holidays. This article is about last year’s catalog. I made a post saying that I got the new one recently, as well and will write a new article about it soon.
At first glance I see 5,000 miles for a $25 Best Buy Card which is the same old low redemption rate. However, it looks like gift cards are no longer all at a flat rate. A $50 Land’s End gift card, for example, is 7,750 miles. Still lower than 1 percent, but better than 0.5 percent.
By the way, your Caps Lock key is on.
Thank you for your comment.
Someone w/ connections tell Cap1 to market promotional clothing, etc. based on their recent commercial in which the goat in allowed in the nightclub but, not the barbarians, “I’m With The Goat”.